This site and its holiday services are available to people who lawfully enter into this site. The minimum age of booking a holiday service from this site is 18 years old.

You may only use this website for your own personal use. You are not allowed to access, use or copy any information or material on the website for any commercial purpose or for any unlawful purposes. BESTOURCHINA reserves the right to take photographic or film records of any of its trips, and to use any such photographic or film records for promotional and/or commercial purposes.

This site contains links to external web sites. These links are provided for your convenient to get further information quickly and easily .BESTOURCHINA is not responsible for the content of these websites.

BESTOURCHINA respect the privacy of your data which you supply to us. We will comply with all applicable data protection legislation in respect of it. You agree to keep your data accurate and up-to-date and we may use your personal data for the purpose of providing you with our services, such as using your information to book the hotel and flights.

These terms and Conditions may vary from time to time. BESTOURCHINA reserves the right to modify or rescind the terms and conditions in whole, or in part at any time with or without notice. If they are revised, we will post the revised version on this site. Please re-read these terms and conditions even if you have previously used this site.
Last updated:23rd Jan 2008

If you purchased any China Tour services, the terms and conditions of China Hotel and China Flight together shall constitute the entire understanding between you and BESTOURCHINA relating to your China Tour .

• China Flight
  
  Include:
  The airfare of China flights. The food &beverage in the plane.
  
  Exclude:
  (1) Domestic Airport Construction Tax & Jet Fuel Surcharge.
  (2) Handing charges: 5% of the total airfares.
  All fares are quoted exclusive of taxes, plus the tax amount and then a total. These are added together to form your final quotation. When we sent you the confirmation letter or money request if you pay by PayPal, all of the Airport Tax and Fuel Fee and service fee will be included.

Include:
Train ticket fare.
Exclude:
Food &beverage on the train ,train station pick-up service

Include:
Accommodations .Usually a buffet breakfast is included . The prices stated are on per room, per night basis.

Exclude:
1. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service). Hotel service fees, charges for optional incidentals (such as minibar snacks ，laundry or telephone calls), or regulatory surcharges. The lodging will assess these fees, charges, and surcharges upon check-out.
2. Hotel deposit upon check-in.

Include:
1. Cruise accommodation
The cruise accommodation is based on two persons sharing one cabin with private facilities in all relevant locations. If a single client requests a cabin alone, the single cabin supplement will be charged.
2. The cruise shore excursion in groups and daily activities .
These activities are subject to the arrangements made by the cruise company and subject to change without prior notice.
3. Food& beverage
On the cruise daily American breakfast, lunch and dinner are served. The beverage arrangements are subject to policies of different cruise companies.

Exclude:
1. Service fees, charges for optional incidentals (such as telephone calls ,laundry ,or drinks on the cruise ) The lodging will assess these fees, charges, and surcharges upon check-out .
2.Cruise deposit upon check-in.

Price Includes:
1.Entrance fees of all sites as mentioned
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner
3.Excellent private guide
4.Private vehicle with driver
5.Round transfers between airports or rail stations and hotels.
6.Hotels (twin share basis) as listed in the itinerary. Single supplement will be charged.
7.Domestic flights （Economy-class） or trains as listed 、airports taxes and fuel charges.
8.Service charge & Government taxes

Price Excludes:
1.Personal expenses such as laundry, drink, telex, telephone calls or excess baggage charges.
2.China Visa fees
3. The international flight or train of entering and exiting China.
4. Any meals that are not specified.
5. Tips to guides and drivers

Price Includes:
1. Entrance fees of all sites as mentioned
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner
3.Excellent English guide
4. Air-conditioned coach with driver
5. Round transfers between airports or rail stations and hotels.
6. Hotels (twin share basis) as listed in the itinerary. Single supplement will be charged.
7.Domestic flights （Economy-class） or trains as listed 、airports taxes and fuel charges.
8. Service charge & Government taxes

Price Excludes:
1. The fuel surcharge;
2.Personal expenses such as laundry, drink, telex, telephone calls or excess baggage charges.
3. China Visa fees
4. The international flight or train of entering and exiting China.
5. Any meals that are not specified.
6. Tips to guides and drivers

(1)seat in coach

Price Includes:
1、Hotel pick-up & drop-off service（within 4th Ring Road）
2、Air-conditioned tour coach;
3、Entrance fees as listed;
4、English tour guide;
5、Chinese lunch if included.
Price Excludes:
1、Tip;
2、Fees of Cable car;
3、Accommodation;
4、Personal expenditure

(2)Optional city tour

Price Includes:
1. English-speaking guide
2. Hotel pick-up & drop-off service of private vehicle with driver.
3. Entrance fees of the sites as mentioned
4. Listed Lunch if included.

• Transfer Service

Price Includes:
1. English-speaking guide
2.Private vehicle with driver.

• Children age under 2 traveling with their parents pay 10% of adult price.
  
  
• Children age between 2-11 pay 75% of adult price, entitled to an extra bed in parents' room.
  
  
• Children age 12 and over pay as adult.
  

We understand that you have to cancel your trip to China for some reason. If you wish to cancel your booking with us we need to receive your request in writing, and all vouchers or tickets returned to us. However, not all bookings can be cancelled and cancellation fee will be added. Please refer to the Rules and Restrictions at the time of booking.

The cancellation fee will be calculated as follows:


Period before departure when cancellation is notified	Cancellation fee
30 days before tour starting	10% tour cost (Deposit)
Between 15-30 days	15% of tour cost
Between 8-15 days	20% of tour cost
Between 2-7 days	30% of tour cost.
Within 24hours	50% of tour cost
The 100% cost of Yangtze River Cruise can’t be refunded if you cancel within 35 days before departure. No-show travelers will be charged 100% of the full payment If a traveler cancelled while a tour is in progress, unused services can't be refunded.If a traveler missed any programs because of early departure and late arrival, unused services can't be refunded.

The cancellation fee will be calculated the same as China Tour cancellation refunds.

Alternations to your itinerary before confirmation are happily processed free of charge. Because we always intend to provide the best tour possible for you. If you want to change some details of your itinerary such as adding scenic spots, revising your daily schedule or changing to a new hotel after confirmation, we will do our best to help after we check the possibility and availability. Because accommodation is reserved several weeks in advance, we cannot guarantee all your request can be satisfied. You are required to pay the additional cost if your new request is received.

We aim to provide your accommodation as booked, but sometimes we do have to make changes:

a. If events that is out of our control happen, such as war, fire, epidemics, health risks, hurricanes and other actual or potential severe weather conditions ect, we will have to change your itinerary . You should pay the extra cost if there is any price difference.

b. If any extra fees caused by third parties such as cruise operators, airlines and hotels, you should pay the extra cost.

c. BESTOURCHINA reserves the right to modify the itinerary of the tour if air schedule or surface transportation changes, and/or events beyond its control make such alteration necessary

1.Fast and safe Credit card online payment via Pay Pal
(Accept )
PayPal is the preferred way to send secure payments on BESTOURCHINA online. You can use Visa, MasterCard, Discover, and American Express credit cards to checkout your payment easy and fast.

Q: How to use PayPal to pay us?
A:
(1)Make sure you can use PayPal to make the Payment.
Paypal has built a secure payment network of more than 190 countries and regions. Please click here to check out their service at your country.

(2)a.For Tailor-made Service Purchase:
When you receive our proposal with quotation, you also receive a payment request mail.In the mail you can see the payment link for guiding you to PayPal website to make the payment. If you are already a PayPal member , simply follow the standard procedure. Or if you don’t have an PayPal account, you just input your credit card information for an express checkout!You also can have one free account easily on www.paypal.com

b.For Online Purchase:
Afer you receive our proposal with quotation,you can see the “Pay” button in your itinerary Payment Info Page.Click it and follow the usual procedure you can checkout your itinerary fast and safe.

2. Wire transfer Payment should be made by telegraphic transfer to the Bank of China, Beijing, into the US$ bank account of the China International Travel Service Head Office..

3.CITS Bank Information:
Bank Name: BANK OF CHINA BANKING DEPARTMENT
Bank Address:No. 01, Fuxingmennei Ave. Beijing
Account Name:CHINA INTERNATIONAL TRAVEL SERVICE LIMITED，HEAD OFFICE
Account No.:00019608094014
SWIFT Code:BKCHCNBJ

4.NOTES: 
Cash payment, travelers' check and company check are applicable upon special request, but personal checks cannot be accepted. 

Please specify “the Operator’s name” when you do the payment so that we can receive it easily. 

Please send us the bank receipt by fax after you made the payment and write down your “Tour Code”. Once your payment fax is received, all your bookings will be secured. Our fax number : 0086 10 65221733. 

Your payment will be received about 4-7days after you make the transfer.

All clients must be in possession of a valid passport which must have at least six (6) months of remaining validity and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. BESTOURCHINA accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.

Tibet Permit
AS Tibet has unique geography，climate，religion and traffic considerations, it has not been fully opened to foreign travelers. Travelers must a Tibet Entry Permit before having access to Tibet Areas.

If you have a complaint about the service BESTOURCHINA provided, please immediately notify the local guide and contact your travel advisor. We will notify the local supplier of the service to avoid the potential for similar problems happening again during your trip.

If you are still not satisfied or you want to claim for compensation,you must sent the letter of claim by email, fax or regular mail within 15 days from the end of your tour to allow your complaint to be investigated properly. Relevant receipts and substantiating evidence must be attached to the letter of claim. BESTOURCHINA will not be liable for any claims made later than 15 days after the completion of your tour.

You can contact BESTOURCHINA via the web form from www.cits.net, email, fax, or phone.

China international travel service limited, head office No. 1 Dongdan Beidajie, Dongcheng District, Beijing 100005, PRC	info@bestourchina.com +8610-85228410/65222991 +8610-65221733
	http://www.cits.net

• BESTOURCHINA shall not be liable for any loss, injury, or damage to person, property in connection with climatic conditions, sea fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond BESTOURCHINA's control. Neither BESTOURCHINA nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes.

• BESTOURCHINA shall not be responsible for any wrongful or negligent acts, omissions, or the failure of any equipment operated by any suppliers such as transportation carriers, cruise, and hotels, or any other party not directly owned or controlled by BESTOURCHINA.

• BESTOURCHINA is not responsible for a client's failure to comply with customs regulations.

• BESTOURCHINA is not responsible for the theft or lost of any customer's valuables or items of personal property due to the negligence of the customer.